Support 2017-10-03T18:17:35+00:00

Support

Everything you need, but only what you need.

Support through a certified NetSuite partner.

Every organization’s needs are different. 
Keeping pace with today’s fast moving business environment demands fast response and on-time solutions. Our Support Plans are developed to meet your requirements. We look beyond technical issues to improve the user experience, solve your challenges, and keep your business moving forward.

Flexible Plans

  • Pay as you go with no commitments
  • Monthly plans tailored to your needs

Responsive

  • All support activity is tracked in our ticketing system
  • Email support@zastro.com to request assistance anytime

New NetSuite Releases

  • Test plan execution and issue resolution
  • All new features are reviewed and a custom recommendation is made for each client based on their business model

How can we help?

  • Report customization
  • Saved searches
  • Process automation workflows
  • Script development
  • Custom applications
  • System to system integration

We support all NetSuite users, even if we didn’t install it.

On Demand
Get NetSuite support when you need it, with no commitments.

Monthly Plans
We offer structured monthly plans for organizations with a higher volume of support requirements